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Safety and Guidelines

Non-motorized Watercraft Rental Guidelines

 

DELIVERY: On the day of your watercraft rental, we will meet you at your chosen location. All non motorized rentals are delivered by road to your destination , including lake homes, restaurant docks, Long Point Park and Vitale Park. As there are numerous homes on the lake with steep yards, all items
delivered to private homes will be delivered curbside to that home's driveway or designated parking area. Aquatic Adventures delivery personnel are not responsible for transporting the rental items to the waterfront. Waterfront delivery is at the sole discretion of the Aquatic Adventures personnel and additional fees may apply.

 

There is a delivery fee based upon the location of the delivery. We will discuss delivery details with you when confirming your reservation. Please feel free to contact us in advance with any questions you might have.

 

At delivery we will provide you with all the required safety equipment, instructions on the use of the equipment and complete the required Rental Equipment Inspection. The inspection will take place both before and after the rental period. When your rental time ends, we will meet you at the predetermined location to pick up the rental equipment and complete the Post-Rental Inspection. The person who rented the equipment/ watercraft must be at the check out inspection or your security will be forfeited. Your rental deposit will be released within 24 hrs of your rental period.

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HOLDING OR RESERVING A RENTAL: Your reservation is not confirmed and your rental is NOT guaranteed until a Rental Agreement has been signed by both you and us AND your payment has been received. At that time, your desired rental has been officially reserved by you. We highly recommend you do not hesitate in the rental process or it may result in the rental no longer being available.
 

DAMAGE/SECURITY DEPOSIT: The Damage Deposit will be expected the day of your rental and must be made with a credit card. We must receive this deposit prior to our delivery of the rental items. Your Damage Deposit will be released within 24 hrs of the end of your rental if there are no damages and all the equipment has been returned.

 

LATE PICKUP & LATE RETURN FEES: If you arrive later than 15 minutes to our predetermined meeting location for rental delivery, we reserve the right to cancel your rental agreement and retain your rental deposit in full. Any rentals returned later than 15 minutes after the rental period will incur a $50 LATE

 

RETURN FEE & CLEANING FEE: A $50 Cleaning Fee will be charged if a rental is returned unreasonably dirty.

 

TERMINATING THE RENTAL AGREEMENT: Disregarding or intentionally breaking our contract rules or any NYS laws will result in the immediate termination of our rental agreement.

 

Additionally, if there is any evidence of pets, smoking , the use of any flammable substances or illegal drugs when using any of our rentals, your rental time period will end immediately. If termination of the rental agreement occurs or a violation is discovered, you will forfeit your
security deposit , and any time left in the rental period.

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